Quicken Loans Review

ByTop10.com StaffApr. 01, 2020

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In a Nutshell

Quicken Loans offers a large range of mortgage options including refinance loans, FHA, USDA, VA loans, jumbo loans and more.


  • Fast application process
  • Many loan options
  • Lots of educational resources


  • No FAQ section
  • Live chat isn’t 24/7
  • Huge range of options can be confusing

Quicken Loans at a Glance

 Loan TypesFixed-rate, ARM variable-rate, and refinancing loans
 Featured LoansConventional, FHA, VA and USDA mortgages
 Repayment Terms   15- or 30- year fixed-rate mortgage, 5- or 7- year ARM mortgage
 Down Payment3.5% on some loans
 Credit Score620+ for most loans
 Best ForComparing loan options at a glance
Direct Lender or Marketplace
Direct lender

Quicken Loans Quicken Loans Visit QuickenLoans


Quicken offers a large range of mortgage and refinancing loans, including reverse mortgages, specialist VA and USDA mortgages, refinancing options, and a unique YOURgage option. Quicken uses cutting-edge technology to guide borrowers to the right loan product and complete the loan approval process quickly. Quicken stands out for offering home equity loans for almost every possible scenario so that you can find a suitable home financing package.

  • Borrow up to $3 million
  • 5- or 7- year ARM or 15- or 30- year fixed-rate loans
  • Wide range of loan options
  • Loans for specific situations like low-credit, low equity refinancing, and very large loans

Who Is Quicken Loans Best For?

Quicken Loans is great for almost anyone, thanks to the large range of loan options. It's especially easy to compare among the options that Quicken Loans can offer you. 


  • First time buyers will benefit from FHA mortgages with lower credit requirements along with Quicken’s extensive educational guides for new buyers

  • Homeowners looking for refinancing with low or no equity in their current home can find guidance from online resources and use the HARP refinancing option

Loan Types

Flexible loan options include:

  • FHA mortgage
  • Streamlined refinancing
  • The YOURgage mortgage, which allows borrowers to choose their term between 8 and 30 years with fixed rates and a minimum of 3% down payment

Quicken’s fixed rate loans include an FHA fixed-rate loan for first-time buyers with under 20% down payments. There’s also a traditional 15- or 30- year fixed-rate loan that requires a minimum down payment of 3% and a Jumbo loan that is expressly tailored to borrowers needing loans of over $453,101 up to a maximum of $3 million. Quicken’s Jumbo, fixed-rate, and ARM loans are all available on special VA loan terms to eligible veterans too.

  • Flexible loans including 5 or 7 year ARM or refinancing
  • FHA, VA, and Jumbo loans for specific situations
  • Flexible YOURgage loan offers fixed rates with your choice of term length
  • Reverse mortgage for retirees

Loan Features

Quicken presents an number of loan features. Fortunately, there are also plenty of tables and mortgage calculators to help borrowers identify the right loan. All of Quicken’s loans permit monthly, bi-weekly, and automatic loan payments to help you keep on top of your budget.

  • Fast online application process
  • Educational resources and calculators to help you make an informed choice


The Application Process

Quicken is proud of its speedy application process. The initial online application is simple, with guided questions showing how much more you have to go. You’ll be asked about

  • The amount you need to borrow
  • Your home value and equity
  • Your current income
  • Your mortgage status

Quicken runs a quick credit check and shows you initial quotes within just a few minutes.

Once you’ve applied, you can use the online resources to decide which loan is right for you or call one of its customer support representatives to get help in making a decision. You can customize your mortgage offer online before sending Quicken your financial documents via the secure online portal. Quicken doesn’t specify what you’ll need to send, but it will likely include:

  • Proof of income such as pay stubs and tax returns
  • Proof of identity through a copy of government-issued photo ID
  • A current mortgage statement (if refinancing)

Quicken provides real-time updates about the progress of your loan so that you’ll always know how much longer you have to wait. You’re invited to schedule the closing date of your loan online and choose when and where to close. Quicken can send you all the paperwork online, too.

Quicken Loans Review

Deep Dive into Pros and Cons

Quicken stands out thanks to the number of different home equity loan and refinancing products it has to offer. Whether you are:

  • A first-time buyer
  • Investing in property
  • Need a reverse mortgage after retirement
  • Cash-out refinancing to pay college fees or other large expenses

Quicken’s application process is fast and online and the many educational resources help everyone make an informed decision.

On the other hand, the range of loans on offer can just be confusing and bewildering. Although Quicken does offer many calculators and guides to help borrowers decide, many people will find it easier to call and speak to a representative. And, while Quicken does offer live chat as well as phone and email support, there’s no round the clock help and no single FAQ section.

Requirements and Conditions

To be eligible for a Quicken loan, you’ll need:

  • A down payment of between 1% and 20%, depending on which loan you choose
  • To be a US citizen or permanent resident
  • To be over 18
  • There is no minimum credit requirement, depending on which loan product you choose
  • You can get loans on primary, secondary, or investment properties

Quicken Loans Rates & Terms

With Quicken, you can choose between a number of 5- year or 7- year ARM mortgages, a 15- or 30- year fixed rate mortgage, or a fixed-rate mortgage with a term anywhere between 8 and 30 years.

APR rates change daily, but Quicken always shows today’s rates clearly on the site. For today's rates, visit the Quicken Loans site.

Help & Support

Quicken offers customer support via phone, live chat, and email, which is refreshing, but none of those are manned 24/7. They are open longer than regular working hours, with live chat available until midnight on weekdays and 8pm on weekends, while telephone support in English and Spanish can be accessed until 10pm on weekdays and shorter hours on the weekends.

How Quicken Loans Compares


Quicken Loans

J. G. Wentworth

Magnolia Bank

Min. Credit Score580-620+520+620+ required 740+ recommended 
Min. Down Payment1%-10%0-20%N/A
DTI Ratio50%45%55%
FeesDeposit fee: $400-$750No hidden fees or pointsInstant closing cost estimate
Terms10, 20, 30 years5, 7, 15, 30 years15, 20, 25, 30 years
Best forOnline government loansMany choices and convenient borrowingMiddleman-free mortgages that save you money

Quicken Loans mortgage rates start lower that it's competitors, though J.G. Wentworth's maximum rates top off a bit lower, and Magnolia Bank's top rates are lower still. All three lenders offer a variety of loan terms and low down payment requirements for some loans, giving you options with any lender you choose. 

Quicken Loans and Magnolia Bank both allow 50% or higher debt to income ratios, though keep in mind this will depend on your credit ratings overall. Budget accordingly, and carefully consider if such high debts will allow comfortable repayment on your loan. All three lenders here have entirely online platforms for your convenience and customer service needs.


Overall, Quicken loans offers a lot of choice for home equity and refinancing loans with fast approval, as well as plenty of useful educational resources. The ability to choose between so many different loans, including those for specific needs, is valuable and so are the educational resources throughout the site.

Physical Address

Quicken Loans – Main Office

1050 Woodward Ave.

Detroit, MI 48226

Quicken Loans Quicken Loans Visit QuickenLoans

Quicken Loans - QS